HELP DESK SUPPORT

Customer service is always key. Our business and job sites are fitted with Lockwood Moore’s top of the line printers and copiers necessary to do our job. Their IT Department is knowledgeable and comes out to our site immediately to fix any issues that may arise. Lockwood Moore’s been serving Reno for over 45 years. Give them a try!

Lockwood Moore’s timely response from quote to delivery to service leaves nothing to be desired. Hassles we experienced with prior vendors have been virtually eliminated with Lockwood Moore. The time we spent dealing with printer issues is now spent focused on our work. I am pleased with the experience and enjoy the seamless operation. The speed at which Lockwood Moore responds through all phases of business leaves me no reason to look anywhere else.

It’s a throwback… rarely today do you find a local company that genuinely gets to know you. With Lockwood Moore, you are much more than a name and number. This company has been around for a long time for a reason. Proactive relationship management is key. With past providers the experience was a very hands-off, minimal touch model. This caused a lot of frustration. Lockwood Moore is the opposite of that—I know who to call and I never feel like I’m left alone to deal with problems. I have confidence that they will always make things right. I don’t have a moment’s hesitation about working with Lockwood Moore. I would tell any business don’t hesitate, jump in – you won’t regret it. They make things easy. Period.

Lockwood Moore gives us ultimate peace of mind. Our representative, Todd Rhoden, is knowledgeable, timely, and consistent making the process of changing office technology providers seamless. Todd puts us at ease and is in constant contact with us. The rest of the Lockwood Moore Team goes above and beyond to answer our questions solving any issues we have in a timely manner. If you want to work with a company that responds quickly and steps in to help whenever asked, this is the company for you! Lockwood Moore is truly a pleasure to work with and I highly recommend them!  

Lockwood Moore knows us and consistently fulfills our ever-changing needs. We have temporary job sites in rural parts of the state that other companies “just could not accommodate.” It is nice to have service that you do not need to worry about. Our company is not just another number. Whether we need service, technical support, a rental or the purchase of a new machine they have us covered! For anyone who is on the fence about choosing Lockwood Moore—DO IT!

Lockwood Moore allows us to concentrate on our business without having to take time out of our day to focus on technical issues. This makes us more efficient. Their customer service is top notch - they are professional, speedy and always handle support calls in a timely manner. Lockwood Moore is a great company with a great team. Using them as your office technology provider is a no-brainer.

Lockwood Moore’s employees are extremely knowledgeable and responsive to our needs. In particular, Harold Lambertson is always willing to help with advising us on technology. Mr. Moore personally comes by to check in on us to make sure we’re happy. We know we can call any time and receive prompt service.

Your service is outstanding! Everyone at Lockwood Moore has such a great attitude and your entire staff is a pleasure to work with. Whenever an issue comes up you are on it right away, keeping our down time to a minimum. Not having to worry about maintenance or ink consumption is a great benefit. Our costs are predictable which makes pricing jobs straightforward.

In 2017, after going out for a competitive bid to lease a copier, I chose Lockwood Moore because of the pricing and positive experience I had with their representative. Lockwood Moore is able to receive meter readings automatically and anticipate when I’ll need new toner, which is covered under their low-cost maintenance contract. When I needed a larger copier/printer in 2020, I automatically called Lockwood Moore. I find Lockwood Moore to have excellent products and respond to any need I have.